衷心感谢您对住宿体验提出的宝贵意见。 关于前台办理入住时发生重复扣款的问题， 我们深感抱歉，给您造成不便与困扰。 我们将立即核查相关情况，同时加强内部管理，全力避免类似问题再次发生。 若付款确认或退款手续尚未完成，请直接联系酒店，我们将及时处理。 此次造成您的不愉快，我们再次深表歉意。衷心感谢您提供宝贵的意见。 赤阪精品酒店 经理 村井
Thank you for staying with us and for sharing your honest impressions. We are glad that you found our staff friendly and that your special requests were met. We are sorry to hear that the room and bed size did not meet your expectations. Your feedback is very valuable and will be shared with our management team for future improvements. We hope to have another opportunity to serve you more comfortably in the future. HOTEL MYSTAYS PREMIER AKASAKA FRONT DESK
Thank you very much for staying at HOTEL MYSTAYS PREMIER Akasaka. We appreciate you taking the time to write to us. Your warm remarks will surely inspire us to provide much better services in the future. We hope to see you again at HOTEL MYSTAYS PREMIER Akasaka. HOTEL MYSTAYS PREMIER Akasaka Front Office
感谢您入住我们的酒店。 我们非常荣幸收到如此多对我们酒店的设施和服务的热情评价。正如您提到的，我们酒店设有健身房、付费投币式洗衣机以及位于地下室的 24 小时商店。 我们的位置非常适合在东京住宿，因此如果您再次来到东京时选择我们的酒店，我们将非常高兴。 我们的位置非常适合您在东京的住宿，因此我们希望您再次来到东京时选择我们的酒店。 未来我们会继续努力，提供更优质的服务。 我们期待再次见到您。 赤坂精品酒店
尊敬的贵宾： 衷心感谢您选择下榻MYSTAYS赤阪精品酒店，并抽出宝贵时间与我们分享您的入住体验。 得知您对本酒店的地理位置、整洁度、安静程度以及客房空间感均感到满意，我们深感荣幸。酒店位于东京都心的赤阪区域，步行可达多条地铁线路，便于前往六本木、新宿及银座等地，深受商务与观光旅客欢迎。此外，我们也致力于维持客房的清洁与安静环境，期盼为宾客营造舒适的休憩空间。 我们将继续努力，为每一位来访的宾客提供更加优质的住宿体验。再次感谢您的厚爱，并期待未来有机会再次为您服务。 MYSTAYS赤阪精品酒店 前台
尊敬的客人： 感谢您选择MYSTAYS赤阪精品酒店并抽出宝贵时间分享您的入住体验。 很高兴得知楼下的7-11便利店和我们的早餐服务为您的入住带来了便利。正如您所言，赤阪地区地形较为起伏，由此给携带大件行李的您带来了不便，我们深表歉意。 关于您提到的寝具问题，我们非常重视。对于由此造成的睡眠不适，我们深感抱歉。同时，我们想向您説明，无论是否为“环保方案（ECO Plan）”，针对每一位新入住的客人，我们都会彻底更换所有床单。 然而，关于枕头泛黄及异味的问题，这完全不符合我们的衞生标准，绝对是我们工作的疏忽。对此我们表示最诚挚的歉意。我们将立即向客房部反馈，加强对布草质量的检查与更换。希望未来能有机会再次为您服务，向您展示我们改进后的服务。 MYSTAYS赤阪精品酒店 前台
Thank you very much for choosing Hotel Mystays Premier Akasaka and for taking the time to share your impressions. It is a pleasure to know that you were satisfied with the location, the attentiveness of our staff, and the cleanliness of the hotel. We strive to provide a comfortable stay for both business and leisure guests, and your kind words are a great encouragement to us. We will continue to work diligently to maintain and improve our services so that future visits may be equally enjoyable. Please consider staying with us again when your travels bring you back to Akasaka. Hotel Mystays Premier Akasaka Front Desk
感谢您选择入住本酒店，并给予如此肯定的评价。 得知您对酒店的设施、衞生、环境以及服务都感到满意，我们深感欣慰。 我们将继续努力，为每位宾客提供舒适愉快的入住体验。期待您的再次光临。 MYSTAYS赤阪精品酒店 前台
hank you very much for choosing Hotel MyStays Premier Akasaka. We sincerely apologize for any inconvenience caused despite your selection of our hotel. We also deeply regret that we were unable to meet your expectations and offer our apologies once again. 1. While our hotel enjoys a convenient location near the station, the approach involves a slope that may be difficult for some guests to walk. We recommend using a taxi if you are traveling from a distance with a large amount of luggage. We sincerely take your feedback to heart and will strive to create a hotel that satisfies our guests by consistently viewing things from your perspective. 2. We deeply apologize that the room did not meet our standards. Using a room in such condition must have been frustrating and unpleasant. Please rest assured that we will utilize this valuable review to improve our air conditioning systems and provide better service in the future. 3. Upon receiving your notification, we immediately arranged for a professional inspection of the room for pests such as cockroach to investigate the cause. However, no evidence of pest infestation or traces was found, and we were unable to determine the cause. To prevent future occurrences, we have implemented pesticide spraying. We will continue to pay close attention to hygiene and strive to provide a clean and safe stay to prevent such incidents from happening again. We sincerely take to heart the feedback you have provided and will recommit ourselves to creating a hotel that meets your expectations by consistently viewing our operations through your perspective. Finally, we sincerely thank you for taking the time to share your valuable feedback despite your busy schedule. Hotel MyStays Premier Akasaka General Manager Murai
Thank you very much for staying at HOTEL MYSTAYS PREMIER Akasaka. We appreciate you taking the time to write to us. We are indeed located at a convenient point in Tokyo. Your warm remarks will surely inspire us to provide much better services in the future. We hope to see you again at HOTEL MYSTAYS PREMIER Akasaka. We hope to see you again at HOTEL MYSTAYS PREMIER Akasaka. HOTEL MYSTAYS PREMIER Akasaka Front Office
