衷心感謝您對住宿體驗提出的寶貴意見。 關于前臺辦理入住時發生重復扣款的問題, 我們深感抱歉,給您造成不便與困擾。 我們將立即核查相關情況,同時加強內部管理,全力避免類似問題再次發生。 若付款確認或退款手續尚未完成,請直接聯系酒店,我們將及時處理。 此次造成您的不愉快,我們再次深表歉意。衷心感謝您提供寶貴的意見。 赤阪精品酒店 經理 村井
Thank you for staying with us and for sharing your honest impressions. We are glad that you found our staff friendly and that your special requests were met. We are sorry to hear that the room and bed size did not meet your expectations. Your feedback is very valuable and will be shared with our management team for future improvements. We hope to have another opportunity to serve you more comfortably in the future. HOTEL MYSTAYS PREMIER AKASAKA FRONT DESK
Thank you very much for staying at HOTEL MYSTAYS PREMIER Akasaka. We appreciate you taking the time to write to us. Your warm remarks will surely inspire us to provide much better services in the future. We hope to see you again at HOTEL MYSTAYS PREMIER Akasaka. HOTEL MYSTAYS PREMIER Akasaka Front Office
感謝您入住我們的酒店。 我們非常榮幸收到如此多對我們酒店的設施和服務的熱情評價。正如您提到的,我們酒店設有健身房、付費投幣式洗衣機以及位于地下室的 24 小時商店。 我們的位置非常適合在東京住宿,因此如果您再次來到東京時選擇我們的酒店,我們將非常高興。 我們的位置非常適合您在東京的住宿,因此我們希望您再次來到東京時選擇我們的酒店。 未來我們會繼續努力,提供更優質的服務。 我們期待再次見到您。 赤坂精品酒店
尊敬的貴賓: 衷心感謝您選擇下榻MYSTAYS赤阪精品酒店,并抽出寶貴時間與我們分享您的入住體驗。 得知您對本酒店的地理位置、整潔度、安靜程度以及客房空間感均感到滿意,我們深感榮幸。酒店位于東京都心的赤阪區域,步行可達多條地鐵線路,便于前往六本木、新宿及銀座等地,深受商務與觀光旅客歡迎。此外,我們也致力于維持客房的清潔與安靜環境,期盼為賓客營造舒適的休憩空間。 我們將繼續努力,為每一位來訪的賓客提供更加優質的住宿體驗。再次感謝您的厚愛,并期待未來有機會再次為您服務。 MYSTAYS赤阪精品酒店 前臺
尊敬的客人: 感謝您選擇MYSTAYS赤阪精品酒店并抽出寶貴時間分享您的入住體驗。 很高興得知樓下的7-11便利店和我們的早餐服務為您的入住帶來了便利。正如您所言,赤阪地區地形較為起伏,由此給攜帶大件行李的您帶來了不便,我們深表歉意。 關于您提到的寢具問題,我們非常重視。對于由此造成的睡眠不適,我們深感抱歉。同時,我們想向您説明,無論是否為“環保方案(ECO Plan)”,針對每一位新入住的客人,我們都會徹底更換所有床單。 然而,關于枕頭泛黃及異味的問題,這完全不符合我們的衞生標準,絕對是我們工作的疏忽。對此我們表示最誠摯的歉意。我們將立即向客房部反饋,加強對布草質量的檢查與更換。希望未來能有機會再次為您服務,向您展示我們改進后的服務。 MYSTAYS赤阪精品酒店 前臺
Thank you very much for choosing Hotel Mystays Premier Akasaka and for taking the time to share your impressions. It is a pleasure to know that you were satisfied with the location, the attentiveness of our staff, and the cleanliness of the hotel. We strive to provide a comfortable stay for both business and leisure guests, and your kind words are a great encouragement to us. We will continue to work diligently to maintain and improve our services so that future visits may be equally enjoyable. Please consider staying with us again when your travels bring you back to Akasaka. Hotel Mystays Premier Akasaka Front Desk
感謝您選擇入住本酒店,并給予如此肯定的評價。 得知您對酒店的設施、衞生、環境以及服務都感到滿意,我們深感欣慰。 我們將繼續努力,為每位賓客提供舒適愉快的入住體驗。期待您的再次光臨。 MYSTAYS赤阪精品酒店 前臺
hank you very much for choosing Hotel MyStays Premier Akasaka. We sincerely apologize for any inconvenience caused despite your selection of our hotel. We also deeply regret that we were unable to meet your expectations and offer our apologies once again. 1. While our hotel enjoys a convenient location near the station, the approach involves a slope that may be difficult for some guests to walk. We recommend using a taxi if you are traveling from a distance with a large amount of luggage. We sincerely take your feedback to heart and will strive to create a hotel that satisfies our guests by consistently viewing things from your perspective. 2. We deeply apologize that the room did not meet our standards. Using a room in such condition must have been frustrating and unpleasant. Please rest assured that we will utilize this valuable review to improve our air conditioning systems and provide better service in the future. 3. Upon receiving your notification, we immediately arranged for a professional inspection of the room for pests such as cockroach to investigate the cause. However, no evidence of pest infestation or traces was found, and we were unable to determine the cause. To prevent future occurrences, we have implemented pesticide spraying. We will continue to pay close attention to hygiene and strive to provide a clean and safe stay to prevent such incidents from happening again. We sincerely take to heart the feedback you have provided and will recommit ourselves to creating a hotel that meets your expectations by consistently viewing our operations through your perspective. Finally, we sincerely thank you for taking the time to share your valuable feedback despite your busy schedule. Hotel MyStays Premier Akasaka General Manager Murai
Thank you very much for staying at HOTEL MYSTAYS PREMIER Akasaka. We appreciate you taking the time to write to us. We are indeed located at a convenient point in Tokyo. Your warm remarks will surely inspire us to provide much better services in the future. We hope to see you again at HOTEL MYSTAYS PREMIER Akasaka. We hope to see you again at HOTEL MYSTAYS PREMIER Akasaka. HOTEL MYSTAYS PREMIER Akasaka Front Office